Luis Quezada

IT Student & Developer

luis@quezada.nl · (929) 595 6327 · Staten Island, NY
linkedin.com/in/quezada-nl · github.com/hypnoticsiege · quezada.nl

Self-taught developer and IT student with hands-on experience in customer-facing technical support, networking fundamentals, and full-stack web development. Comfortable working across different environments, with a track record of solving real problems for real people. From troubleshooting gym equipment connectivity, to building production-ready web platforms.

Professional Experience

Member Service Representative 2025 - Present

Planet Fitness · Staten Island, NY

  • Opened the facility solo during early-morning shifts, building a loyal regular crowd that left positive online reviews by name.
  • Ranked #1 in membership sales multiple months, earning performance bonuses for highest Black Card conversion rate in the location.
  • Maintained accurate digital and physical records across membership accounts, flagging data inconsistencies and resolving them.
  • Provided technical support for connected gym equipment, troubleshooting network and hardware issues to minimize downtime.
Sales Associate 2024 - 2025

T.J. Maxx · Staten Island, NY

  • Managed backroom operations including receiving, sorting, and organizing incoming inventory to keep the sales floor stocked efficiently.
  • Independently designed and built end-cap and table displays that improved product visibility.
  • Cross-trained on the register and stepped in during high-traffic periods, demonstrating flexibility.

Projects

iCommunity - Custom Community Platform

Developed a customizable web platform for gaming communities featuring user role management, discussion forums, and real-time chat. Built under the Intellisoft Reborn brand using modern web technologies.

Intellisoft Labs - Web Design Business

Founded and operate a freelance web design studio building websites and tools for local businesses and organizations. SvelteKit, Tailwind CSS, and custom CMS integrations.